Chapter 1. General Provisions
Article 1. Purpose
These Terms are intended to define the conditions and procedures for using the services provided by Car Longevity Lab, as well as other necessary matters, including the rights, meanings, and responsibilities of the Company and users.
Article 2. Effect and Changes of the Terms
(1) These Terms take effect when they are publicly announced to users.
(2) The Company may change these Terms when circumstances change or when there are important business reasons, and the changed Terms take effect in the same manner as the preceding paragraph.
Article 3. Rules Outside the Terms
Matters not specified in these Terms shall be governed by applicable laws and regulations where such matters are stipulated by those laws and regulations.
Chapter 2. Membership Registration and Service Use
Article 1. Definition of Member
A member means an ordinary individual recognized by the Company as suitable for membership, who agrees to these Terms, completes the service membership registration form, and receives an ID and password.
Article 2. Formation of Service Registration
(1) Service registration is formed by the Company’s approval of the user’s application for use and the user’s agreement to the contents of these Terms.
(2) A person who wishes to register as a member and use the service must provide the personal information requested by the Company.
(3) If the Company approves the user’s registration application, the Company notifies the user of the member ID and other information the Company deems necessary.
(4) The ID entered at registration cannot be changed, and only one ID is issued to each person.
(5) The Company will not approve registration applications that fall under any of the following items:
A. Applying under another person’s name
B. Applying without using one’s real name
C. Entering false information in the registration application
D. Applying for the purpose of undermining social order, public morals, or good customs
Article 3. Service Use and Restrictions
(1) In principle, the service is available 24 hours a day, year-round, unless there are special business or technical obstacles for the Company.
(2) The service hours in the preceding paragraph may be restricted after prior notice to members where necessary for regular system inspections or other reasons deemed necessary by the Company.
(3) Among the service contents, online consultation may not be available 24 hours a day depending on the personal circumstances of the person in charge of responding.
Article 4. Service Fees
(1) The service may be used free of charge by all people registered as members.
(2) If the Company changes the service to a paid service, the timing, policy, and cost of paid service operation must be publicly announced through the service before implementation.
Chapter 3. Service Withdrawal, Re-registration, and Use Restrictions
Article 1. Service Withdrawal
(1) If a member wishes to withdraw from the service, the member must personally request termination by email to the operator.
(2) When applying for withdrawal, the member must provide information that can identify the member, such as name, resident registration number, ID, phone number, and reason for termination. After checking whether the information matches the registration record, the membership will be terminated.
(3) Withdrawal is complete if login is no longer possible with the existing ID and password.
Article 2. Service Re-registration
(1) If a user who withdrew from the service under Article 1 wishes to re-register, the user may personally request re-registration by email to the operator.
(2) When requesting re-registration, the user must provide information that can identify the user, such as name, resident registration number, ID, and phone number, after which re-registration will be processed.
(3) Re-registration is complete if login is possible with the existing ID and password.
Article 3. Restrictions on Service Use
If a member performs any of the following acts, the Company may terminate the service agreement without prior notice or suspend service use for a specified period.
A. Acts contrary to public order and good morals
B. Acts related to criminal conduct
C. Planning or executing service use for the purpose of undermining national interests or social public interests
D. Misappropriating another person’s ID or password
E. Damaging another person’s reputation or causing disadvantage to another person
F. The same user registering multiple times under different IDs
G. Causing harm to the service or otherwise undermining sound use
H. Violating other applicable laws and regulations or conditions of use set by the Company
Chapter 4. Limitations of Liability Regarding Services
Article 1. Online Consultation
(1) The Company makes its best efforts to maintain security so that the consultation contents of service members or users are not disclosed to third parties other than the consulting physician and service administrator. However, the Company is not responsible for disclosure or loss of consultation contents in the following cases:
A. Consultation contents are disclosed due to a user’s carelessness causing a password leak
B. A user deletes a consultation using the delete function
C. Consultation contents are disclosed or lost due to natural disasters or other circumstances beyond the Company’s control
(2) To provide comprehensive and appropriate answers to consultations requested by members, the persons in charge may refer to consultation contents and answers.
(3) Consultation contents conducted through the service may be used for the following purposes after personally identifiable information is removed:
A. Academic activities
B. Authorship activities for printed materials, CD-ROMs, etc.
C. Part of service contents such as FAQs and recommended consultations
(4) Answers to consultations are subjective answers based on the knowledge of each person in charge and do not represent the service opinion of the Company.
(5) If a consultation falls under any of the following cases, all or part of online consultation may not be provided:
A. Repeatedly requesting consultations with the same content
B. Requesting consultations using expressions that are contrary to common sense
Article 2. Information Services
(1) The content provided through the service is approximate and general in nature and is provided for informational purposes only. Information or consultation provided through the service can never replace a medical diagnosis. Information or consultation provided through the service is not intended to replace medical diagnosis, care, or treatment. If a member has questions or concerns about their health condition, the member should seek diagnosis from an actual specialist physician. In no case should a member ignore a physician’s diagnosis or delay diagnosis, care, or treatment because of information provided through the service.
(2) The Company does not recommend any specific tests, products, or treatments mentioned in the service. All opinions expressed in the service are the opinions of the relevant consulting physician. The Company is not responsible for any documents or consultation contents provided through the service.
(3) Accepting the information of this service, the opinions of specialist physicians participating in the service, or the opinions of other members or visitors using the service is entirely at the user’s discretion. Accordingly, the Company is not responsible for any damage, injury, or other disadvantage arising from the use of any products, information, ideas, or instructions provided to members.
Chapter 5. Duties
Article 1. Duties of the Company
(1) Unless there are special circumstances, the Company enables members to use the service.
(2) The Company has a duty to provide the service continuously and stably in accordance with these Terms.
(3) The Company handles opinions raised by members through the prescribed procedures using appropriate procedures, and if processing requires a certain period, the Company must inform the member of the reason and processing schedule.
Article 2. Duties Regarding Member Information Security
(1) Members are responsible for all management of their IDs and passwords.
(2) Members agree to receive service emails sent as part of the service.
(3) If a member’s ID is used improperly, the member must notify the Company of that fact.
(4) The Company does not sell or provide personally identifiable information to third parties unrelated to the Company without prior permission from members or users. However, the Company may use voluntarily provided registered information in the following cases:
A. Providing developers with information needed to develop useful new functions, information, and services for members
B. Providing advertisers with statistical information about service members and user groups, in a way that never reveals the identities of individual members
C. Conducting advertisements or services used by the Company according to member and user preferences
(5) Personally identifiable information, such as user name, ID, and email address, may be voluntarily disclosed in bulletin boards or other communication spaces (hereinafter “communication spaces”). In such cases, the disclosed information may be collected, linked, and used by third parties, and users may receive unwanted messages from third parties. Such acts by third parties are beyond the Company’s control. Accordingly, the Company does not guarantee the possibility of discovering member information by methods beyond the Company’s control.
(6) The Company may use cookie technology for the convenience of service use. A cookie is a small text file used by a website to identify returning users and help provide continued access and personalized services. In general, cookies operate by assigning users a unique number that has no meaning outside the site that assigned the cookie. Cookies do not intrude into the user’s system and do not pose a risk to the user’s files. The Company cannot prevent advertisers or relevant third parties of the service from using cookies. If a member or user does not want information to be collected through cookies, the member or user may adjust whether to accept cookies in the web browser. However, the use of cookies may be necessary for the service, especially personalized information, to operate properly.
(7) The Company may mutually provide or use member information between the service and companies affiliated with the Company for business purposes.
Chapter 6. Dispute Resolution
(1) Disputes concerning all matters related to service use that arise except as provided in these Terms shall be resolved as much as possible by mutual agreement between the parties.
(2) If a lawsuit is filed regarding a dispute arising from service use, the court having jurisdiction over the location of the Company shall be the court of competent jurisdiction.
Chapter 7. Notice Regarding Affiliate Links
The Company may include affiliate links to improve services and support website operation. These affiliate links are recommended by the Company and connect to products or services related to online monetization tools that the Company currently uses directly. If a user makes a purchase through these links, the Company receives a certain commission. This is one way to support the Company’s services at no additional cost to the Company.
(1) To maintain transparency, the Company discloses the use of affiliate links to users. Purchases through affiliate links do not create additional costs for users, and the commissions provided contribute to the continued operation and improvement of the website.
(2) Products or services provided through affiliate links have passed the strict selection standards of Car Longevity Lab, and the Company endeavors to provide users with practical value.
(3) The Company is not directly responsible for any products or services provided through affiliate links. Purchase decisions are entirely at the user’s discretion, and any issues that may arise during product selection should be directed to the relevant product or service provider.
(4) The Company is not responsible for the content or accuracy of any external sites accessed by users through affiliate links.
The purpose of this section is to ensure that users fully understand the Company’s use of affiliate links and can make informed decisions based on a relationship of trust with the Company.
These Terms are effective as of December 24, 2024.