Car Longevity Lab (the “Company”) takes the protection of customers’ personal information very seriously and complies with the Personal Information Protection Act. This Privacy Policy explains the purposes and methods for using the personal information you provide and the measures we take to protect personal information.
1. Personal Information Collected and Collection Methods
- Required items for membership registration: name, ID, password, email address
- Optional items: date of birth, phone number, areas of interest
- Automatically collected information: service usage records, access logs, cookies, access IP information
- Collection methods: website, written forms, email, customer service calls, etc.
2. Purposes of Collecting and Using Personal Information
The Company uses collected personal information for the following purposes:
- Member management: identity verification for membership services, personal identification, prevention of improper use by bad-faith members, and prevention of unauthorized use
- Performance of contracts related to service provision and settlement of fees related to service provision
3. Retention and Use Period of Personal Information
After the purposes of collecting and using personal information have been achieved, the Company destroys the information without delay. However, exceptions may apply where retention is required by applicable laws and regulations.
4. Personal Information Destruction Procedures and Methods
- Information in electronic file format is permanently deleted using technical methods
- Personal information recorded on paper documents is shredded or incinerated
5. Provision and Sharing of Personal Information
The Company does not share or provide customers’ personal information to external parties without customer consent. Exceptions may apply where required by law or where necessary for customer safety.
6. Outsourcing of Personal Information Processing
Where necessary to improve services, the Company may outsource personal information processing to external companies and will take measures to ensure the safety of personal information protection when outsourcing.
7. Rights of Users and Legal Representatives and How to Exercise Them
Customers may view or modify their registered personal information at any time and may also request membership withdrawal.
8. Withdrawal of Consent / Membership Withdrawal Method
Customers may request membership withdrawal directly through My Page on the website, and the request will be processed within 10 days.
9. Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The Company may use cookies to provide personalized and customized services, and customers may refuse cookie storage through their web browser settings.
10. Personal Information Manager
- Person in charge: Car Longevity Lab
- Contact: hhw855@naver.com
11. Measures to Ensure the Safety of Personal Information
The Company has established various technical and administrative measures to safely protect personal information.
12. Notice Obligation for Policy Changes
This Privacy Policy may be changed due to changes in laws, policies, or security technologies, and changes will be announced through the website.
Effective date: December 24, 2024